I've seen an occasional ant or spider, do I really need to have an exterminator visit?
If you see just one, you can be sure there are more just out of sight. Seeing an occasional pest or rodent is a sign of a problem that can potentially turn into something more if left untreated.

There are ants all over the place, do you have a solution?
If you have a feeling one treatment isn't enough to keep your house pest free, we offer a couple of different options. We guarantee our services and will come back free if you still see pests after we have been out the first time. It's part of our commitment to you as a Quality Pro extermination service.

What are your "environmentally sound alternatives?"
We use the most effective low toxicity chemicals available. They are much less harmful to people, pets, and their environments than what is currently offered by the majority of the pest control market.

Does it smell and do I have to leave?
Most of our products do not have an odor and you do not have to leave your home or business.

Do I have to clean out my cabinets?
No. With our specialized techniques and materials we can eliminate cockroaches without contaminating food or dishes.

I am buying a home, do you provide termite inspections?
Yes, we can inspect your home for termite damage. If damage is found we can treat for termites. Since every home, structure and situation is different there are many different methods and materials that can be used to treat for termites. Termidor™ is our material of choice. We also have termite baiting systems.

Do the chemicals you use have a real bad odor?
Another great benefit of low toxicity chemicals is virtually odorless pest control. You won't have a smell to remind you (or your guests) that you have had a recent extermination visit.

Do you guarantee your work?
Yes, we are committed to personal service and customer satisfaction. If you're not happy, we're not happy. Our guarantee is this. "We will stay with the job until it's done right and you are satisfied." Our warranty on our routine program is continuous.

What is Quality Pro? Why is it important to me?
QualityPro is an industry program designed to increase professionalism and quality with the pest control industry.

To become QualityPro, a company must certify that it:

* Checks references
* Conducts criminal background checks
* Conducts motor vehicle records checks
* Has a drug-free workplace policy
* Meets minimum insurance policy requirements
* Has a termite warranty/service agreement that meets requirements
* Has a customer communications policy
* Ensures employees are tested and trained to the highest industry standards.
* Provides an IPM information sheet to consumers
* Practices proper pesticide handling
* Has ensured that technicians and sales employees pass a state administered or

QualityPro exam
* Agree to complaint-triggered audits ensuring adherence to QualityPro guideline